A question?
Let’s talk.
Need a hand with our software, want to know if it’s right for you, or simply have something to ask? You’re in the right place.
Send us a few lines. We’ll take it from there.
Something needs building or improving?
Tell us about it on Discuss a project →. There’s a little more room for the awkward bits.
What can we help with?
A product question, a little help getting unstuck, or a general enquiry. Tell us what’s on your mind.
Before you choose.
Wondering whether one of our applications will do what you need? Tell us which one and what you’d like to use it for.
Already using our software?
Include the application name and version, if you know it. Tell us what you were trying to do and what happened instead. Error wording is useful too.
Something else?
Company questions, feedback or a useful suggestion — we’re all ears. Bryn’s are particularly good.
A new project? Use Discuss a project → to tell us about a system or process you’d like to improve.
Please leave out passwords, licence keys and customer records. We’ll reply to the email address you provide. Here’s how we handle your information in our privacy policy.
We read your message.
We look at the question you’ve asked and any details you’ve shared about the software you’re using.
We reply by email.
We’ll use the address you’ve given us. If we need a little more detail to understand what’s happening, we’ll ask.
A useful next step.
An answer to your question, something to try, or a clear explanation of what happens next. In everyday language.
Unit 1-2 The Old Bear House
53 High Street
Malmesbury, England
SN16 9AG
Visits by appointment only — please contact us first.